Our customer service department can be reached by e-mail (firstname.lastname@example.org), or telephone at (954-973-2800) from 9-5 weekdays, email is the most effcient contact method, our mailing address is: Electro-Optix 2181 N. Powerline Rd, Pompano Beach, FL. 33069.
Our representatives are available to answer your phone calls, questions and take orders, during normal business hours (Monday - Friday 9:00am to 5:00pm EST) If your unable to reach us on the phone please send us and email for timely response.
Paying with Credit Card PayPal or Purchase Order
We accept all major credit card payments (Visa, Mastercard, Discover, & American Express ) or PayPal for online or phone orders. All orders are securely handeled throught Authorize.net one the internets largest online processors. Please provide the “bill to” address exactly as it appears on your credit card billing statement. During our online real time authorization process we will validate that the “Bill to” information you provided matches the information on file with your credit card issuing company. The processing of your order may be delayed if we cannot verify the “Bill to” information or the information does not match the address information on file.
We accept the following payment types: Visa® and MasterCard® and Discover® cards. We also accept PayPal. The merchant name that will appear on your credit card statement is: Electro-Optix Inc.
Sales Tax Is Collected in the State of Florida
Electro-Optix, Inc. collects sales tax on any order billed to and shipped to in the state of Florida.
Your order of in-stock merchandise will be shipped based on the time frame associated with the method of shipment selected at the time of check out. Orders received on weekends and holidays will be processed same day or by the next business day or as soon as possible.
Changing Your Order After is has been submitted
We make every effort to process your orders very quickly 99% of in stock orders will ship within 24 Business hours of receipt. . If you find that you have made an error in your order, please notify us immediately by e-mailing us at the following e-mail address (email@example.com) or call 954-973-2800. If your order has not yet been processed, we may be able to correct it. However if the merchandise has already been shipped, we will be unable to modify any portion of your order.
Returning Merchandise to Electro-Optix Inc.
All returns subject to following terms-
We accept any return (other then Wearable magnifiers, Headband style, Visor style, and Dental loupes see below) within 14 days of delivery, return must be sent postage prepaid to the below address. Beyond 14 days of delivery, No Merchandise will be accepted for return without an RGA number from Electro-Optix, Inc. No returns will be accepted after 30 days. Returns subject to the following terms
-Only unbroken cartons in saleable NEW condition will qualify for a credit/refund. When given, the credit/refund is the total order cost minus the original shipping charge, shipping charges are not refundable.
-Wearable magnifiers, Headband style, Visor style, and Dental loupes must be returned within 7 days of receiving them for refund or exchange.
--Shipping and or product damage claims must be made within 24 hrs of receiving the product. Please email firstname.lastname@example.org . After you email us for additional assistance. Please call us immediately at 954-973-2800 and dial 0 for immediate assistance.
-A handling charge of 15% will be made on all merchandise returns. All returns must be freight prepaid and shipped to:
Electro-Optix Inc, 2181 N. Powerline Rd. Pompano Beach FL 33069
TERMS & CONDITIONS
TERMS OF SERVICE AGREEMENT
PLEASE READ THE FOLLOWING TERMS OF SERVICE AGREEMENT CAREFULLY. BY ACCESSING OR USING OUR SITES AND OUR SERVICES, YOU HEREBY AGREE TO BE BOUND BY THE TERMS AND ALL TERMS INCORPORATED HEREIN BY REFERENCE. IT IS THE RESPONSIBILITY OF YOU, THE USER, CUSTOMER, OR PROSPECTIVE CUSTOMER TO READ THE TERMS AND CONDITIONS BEFORE PROCEEDING TO USE THIS SITE. IF YOU DO NOT EXPRESSLY AGREE TO ALL OF THE TERMS AND CONDITIONS, THEN PLEASE DO NOT ACCESS OR USE OUR SITES OR OUR SERVICES. THIS TERMS OF SERVICE AGREEMENT IS EFFECTIVE AS OF 5/22/2021
ACCEPTANCE OF TERMS
The following Terms of Service Agreement (the "TOS") is a legally binding agreement that shall govern the relationship with our users and others which may interact or interface with Electro-Optix DBA Electro-Optix.com, also known as >Electro-Optix.Inc, located at 2181 N Powerline Rd, Pompano Beach, Florida 33069 and our subsidiaries and affiliates, in association with the use of the Electro-Optix.com website, which includes www,Electro-Optix.com, (the "Site") and its linked product and category urls that link to the www.electro-optix.com checkout. All checkouts on those urls flow through www.electro-optix.com checkout and can be seen clearly in the URL bar at checkout.
Services, which shall be defined below.
DESCRIPTION OF WEBSITE SERVICES OFFERED
The Site/Sites are an e-commerce websites which has the following description: Sell/Distribute Magnifiers, Loupes and Optical Inspection Tools, Tweezers, Thermometers & Misc consumer products/
Any and all visitors to our site, despite whether they are registered or not, shall be deemed as "users" of the herein contained Services provided for the purpose of this TOS. Once an individual register's for our Services, through the process of creating an account, the user shall then be considered a "member." The user and/or member acknowledges and agrees that the Services provided and made available through our website and applications, which may include some mobile applications and that those applications may be made available on various social media networking sites and numerous other platforms and downloadable programs, are the sole property of Electro-Optix DBA Electro-Optix.com. At its discretion, Electro-Optix DBA Electro-Optix.com may offer additional website Services and/or products, or update, modify or revise any current content and Services, and this Agreement shall apply to any and all additional Services and/or products and any and all updated, modified or revised Services unless otherwise stipulated. Electro-Optix DBA Electro-Optix.com does hereby reserve the right to cancel and cease offering any of the aforementioned Services and/or products. You, as the end user and/or member, acknowledge, accept and agree that Electro-Optix DBA Electro-Optix.com shall not be held liable for any such updates, modifications, revisions, suspensions or discontinuance of any of our Services and/or products. Your continued use of the Services provided, after such posting of any updates, changes, and/or modifications shall constitute your acceptance of such updates, changes and/or modifications, and as such, frequent review of this Agreement and any and all applicable terms and policies should be made by you to ensure you are aware of all terms and policies currently in effect. Should you not agree to the updated, revised or modified terms, you must stop using the provided Services forthwith.
You herein acknowledge, understand and agree that all of the Electro-Optix DBA Electro-Optix.com trademarks, copyright, trade name, service marks, and other Electro-Optix DBA Electro-Optix.com logos and any brand features, and/or product and service names are trademarks and as such, are and shall remain the property of Electro-Optix DBA Electro-Optix.com. You herein agree not to display and/or use in any manner the Electro-Optix DBA Electro-Optix.com logo or marks without obtaining Electro-Optix DBA Electro-Optix.com's prior written consent.
COPYRIGHT OR INTELLECTUAL PROPERTY INFRINGEMENT CLAIMS NOTICE & PROCEDURES
Electro-Optix DBA Electro-Optix.com will always respect the intellectual property of others, and we ask that all of our users do the same. With regards to appropriate circumstances and at its sole discretion, ElectroOptix DBA Electro-Optix.com may disable and/or terminate the accounts of any user who violates our TOS and/or infringes the rights of others. If you feel that your work has been duplicated in such a way that would constitute copyright infringement, or if you believe your intellectual property rights have been otherwise violated, you should provide to us the following information:
a) The electronic or the physical signature of the individual that is authorized on behalf of the owner of the copyright or other intellectual property interest;
b) A description of the copyrighted work or other intellectual property that you believe has been infringed upon;
c) A description of the location of the site which you allege has been infringing upon your work;
d) Your physical address, telephone number, and email address;
e) A statement, in which you state that the alleged and disputed use of your work is not authorized by the copyright owner, its agents or the law;
f) And finally, a statement, made under penalty of perjury, that the aforementioned information in your notice is truthful and accurate, and that you are the copyright or intellectual property owner, representative or agent authorized to act on the copyright or intellectual property owner's behalf.
The Electro-Optix DBA Electro-Optix.com Agent for notice of claims of copyright or other intellectual property infringement can be contacted as follow--
Electro-Optix DBA Electro-Optix.com
Attn: Copyright Agent 2181 N Powerline Rd
Pompano Beach, Florida 33069
CHOICE OF LAW AND FORUM
It is at the mutual agreement of both you and Electro-Optix DBA Electro-Optix.com with regard to the TOS that the relationship between the parties shall be governed by the laws of the state of Florida without regard to its conflict of law provisions and that any and all claims, causes of action and/or disputes, arising out of or relating to the TOS, or the relationship between you and Electro-Optix DBA Electro-Optix.com, shall be filed within the courts having jurisdiction within the County of Broward, Florida or the U.S. District Court located in said state. You and Electro-Optix DBA Electro-Optix.com agree to submit to the jurisdiction of the courts as previously mentioned, and agree to waive any and all objections to the exercise of jurisdiction over the parties by such courts and to venue in such courts.
WAIVER AND SEVERABILITY OF TERMS
At any time, should Electro-Optix DBA Electro-Optix.com fail to exercise or enforce any right or provision of the TOS, such failure shall not constitute a waiver of such right or provision. If any provision of this TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect. NO
RIGHT OF SURVIVORSHIP NON-TRANSFERABILITY
You acknowledge, understand and agree that your account is non-transferable and any rights to your ID and/or contents within your account shall terminate upon your death. Upon receipt of a copy of a death certificate, your account may be terminated and all contents therein permanently deleted.
E-mail address: email@example.com
Telephone: (954) 973-2800 (Monday - Friday 9:30am to 4:30pm EST)
Toll-free: 1-800-779-2801 (Monday - Friday 9:30am to 4:30pm EST)
2181 N Powerline Rd, Pompano Beach FL 33069
You can reach us by telephone: (954) 973-2800
Or contact us toll-free at: 1-800-779-2801
You can contact us via fax: (954) 973-3951
Office hours are Monday-Friday EST 9:00AM to 5:00PM
View our full catalog at: www.electro-optix.com
You can email us:
For sales and product information - firstname.lastname@example.org
For post-sales support questions - email@example.com
All Rights Reserved © 2021 Electro-Optix, Inc.
Electro-Optix Inc. is doing business in the United States of America